Heartwarming Stories of Care &
Connection Companionship

Voices Of Those We Served

Every senior we meet has a story to tell. Here are some heartfelt experiences shared by those who have found comfort and joy through our companionship services.

Ah Ma’s Story

After battling colon cancer, Ah Ma faced challenges with mobility and daily activities. However, with the support of her dedicated female companion, she found not only assistance but also heartfelt care and friendship. In this touching story, she shares how her companion’s presence has brought comfort, dignity, and joy to her life. From morning routines to simple walks and conversations, this companionship has made a world of difference. (Watch the video below to hear her heartfelt experience.)

A New Chapter in Senior Wellness: Introducing BIXEPS at Our Centre

Since May 2024, 快乐友伴 (Jolly Companion) has introduced the BIXEPS muscle stimulation program as part of our holistic approach to senior wellness. Designed to support older adults in maintaining strength and mobility, BIXEPS is a safe, non-invasive technology that stimulates muscles and improves circulation—especially helpful for seniors with limited physical activity.

This ongoing program is integrated into our community mental health and ageing services. We work closely with General Practitioners (GPs) to receive referrals for seniors who may benefit from muscle stimulation as part of their overall care plan. For added accessibility, we offer a subsidized fee structure based on each participant’s CHAS card status, ensuring that help is within reach for all who need it.

By combining physical activation, mental well-being, and social connection, we’re building a new model of community ageing—where seniors are supported not just to age, but to thrive.

Seniors at our centre receiving BIXEPS muscle stimulation therapy while engaging in cognitive games — a holistic approach that supports both body and mind.

乐龄健康新篇章:快乐友伴引入 BIXEPS 肌肉强化计划

自 2024 年 5 月起,快乐友伴(Jolly Companion) 正式引入 BIXEPS 肌肉强化设备,成为我们推进长者全面健康照护的一项重要环节。BIXEPS 是一种安全、非侵入式的技术,透过磁脉冲刺激肌肉并促进血液循环,尤其适合行动较少、肌力逐渐下降、平衡感变差的年长者。

这一计划作为我们社区心理健康与乐龄服务的重要组成部分,持续进行中。我们也积极与社区的 全科医生(GP) 合作,接受来自他们的转介,让有需要的长者能将肌肉强化疗程纳入整体照护方案中。

为了让更多长者受益,我们依据参与者的 CHAS 卡种类 提供补贴收费机制,确保有需要者都能以负担得起的方式获得服务。

透过结合身体强化、心理健康与人际连结,我们正逐步打造一种新的社区乐龄模式 —— 让长者在老去的同时,能快乐、有尊严地活出精彩。

Our companions came together in a meaningful focus group discussion to share their challenges and support one another—strengthening the heart of our home visit service.

友伴们齐聚一堂,透过这场有意义的焦点小组交流,共同分享挑战、彼此支持,让我们的居家探访服务更有温度与力量。

Strengthening the Heart of Care: Companion Focus Group

On 17th July 2024, we organised a meaningful focus group meeting with some of our dedicated companions. Through open sharing, we listened to the challenges they face during home visits — from communication barriers to emotional fatigue — and discussed what kind of support would help them thrive in their roles.

This session was more than just a feedback exercise. It was a chance to co-create a stronger support system, reinforce their sense of purpose, and ensure they feel seen, heard, and valued. By investing in the well-being of our companions, we empower them to bring even more warmth and effectiveness to the seniors they serve.

增进照护的核心力量:友伴焦点小组交流

2024年7月17日,我们邀请部分亲切可爱的友伴们,举行了一场有温度的焦点小组讨论会。在这个交流中,我们认真倾听了他们在居家探访工作中遇到的各种挑战——包括沟通上的困难、情绪上的疲惫,也了解他们真正需要什么样的支持。

这不仅是一场回馈意见的活动,更是一次共建支持系统的机会。我们一起探索如何让他们的工作更有成效、更有成就感,同时也让他们感受到:自己是被看见、被听见、被重视的。

陪伴者的稳定与成长,就是长者安心与幸福的起点。

Brain Power in Action — Community Workshops That Last Beyond the Session

In December 2024, we proudly concluded four successful runs of our brain stimulation workshop with seniors in the community. These workshops brought fun, challenge, and connection into one space — and the results were incredibly encouraging.

We received 100% satisfaction from participants’ feedback. Many seniors shared that they finally understood how important brain exercises are — just like physical exercise — in maintaining clarity, memory, and mental agility.

More than 90% of participants showed measurable improvement in their brain function. The eldest participant was 93 years old, proving that it’s never too late to start training the brain. Beyond the results, the most heartwarming outcome was this: seniors learned new techniques and games that they could bring home to enjoy with family and friends, creating ripple effects of joy, bonding, and brain wellness that extend long after the sessions ended.

In the final session of our 8-week brain stimulation group, participants were celebrated for their efforts and progress. Awards like “Memory Queen” were given to honour their engagement, improvement, and joy in learning together.

在我们为期8周的脑力活化小组最后一节课中,参与者们因积极投入与显著进步而获颁特别奖项,例如“记忆女王”,以表彰她们的努力与学习热情。

动脑也动心——记一场影响持续的脑力激活工作坊

2024年12月,我们顺利完成了在社区内举办的 四组长者脑力活化小组工作坊。这项创新的活动融合了趣味、挑战与连结,成果令人振奋。

我们收到 100% 满意度的回馈,许多长者表示,这次才真正体会到“脑部锻炼”其实就像身体锻炼一样重要——它帮助他们保持思维清晰、记忆力更好,也提升了应变能力。

更可喜的是,90% 的参与者在脑功能测试中都有所进步。其中年纪最大的参与者高达 93 岁,用实际行动证明了“动脑永不嫌晚”。而最有意义的成果,是他们学会了许多简单实用的小游戏与技巧,能够带回家与家人、朋友一起玩,不仅延续了活动的效益,也让动脑成为一种生活习惯与亲情交流的方式。

Our Senior Manager, Clementine Liu (centre front row), proudly graduated from the inaugural Special Diploma in Social Entrepreneurship programme on 20 March 2025 from SIM GE. A celebration of purpose-driven leadership and new collaborations to bring greater impact to the senior care sector.

我们的高级经理Clementine Liu于 2025 年 3 月 20 日,顺利从SIM全球教育首届社会企业特别文凭项目毕业。这一刻象征着有使命感的领导力,也开启了与更多机构合作、共同为长者服务创造更大影响的新篇章。

Growing with Purpose — A Milestone in Social Entrepreneurship

In early 2025, our Senior Manager Clementine Liu proudly graduated from the first cohort of the Special Diploma in Social Entrepreneurship Program from SIM Global Education. This milestone not only marks her personal growth but also represents a step forward for Jolly Companion (快乐友伴) as a mission-driven social enterprise.

Through this program, we connected with like-minded changemakers from other Social Service Agencies, exchanged ideas, and formed new collaborations. We also had the opportunity to showcase our work to a wider ecosystem and raise awareness about the importance of mental wellness and social engagement for seniors.

Armed with fresh insights and stronger networks, we are now more confident than ever to expand our services island wide, so that more seniors across Singapore can benefit from our holistic care and meaningful companionship.

以使命前行——社会企业发展新篇章

在2025年初,我们非常高兴地见证快乐友伴高级经理 Clementine Liu 顺利从SIM全球教育首届社会企业特别文凭项目毕业。这不仅是她个人的成长里程碑,更象征着我们作为一个有使命感的社会企业,迈出了关键一步。

在这段学习旅程中,我们与来自各个社会服务机构的伙伴建立了深厚的联系,展开跨机构合作,也借此机会向更广泛的社群展示我们的服务理念与实践成果,提升大众对长者心理健康与社交连结的关注。

透过新的视野与资源网络,我们将继续努力,把服务拓展至全岛更多社区,让更多新加坡长者在晚年享有温暖、尊严与活力的生活。

Empowering Our Team for Elder Safety

Yesterday, we held a comprehensive training session in Chinese to equip our staff and volunteers with essential knowledge on dysphagia (difficulty swallowing), proper food preparation, the Heimlich Manoeuvre, safe transferring techniques, and the correct procedure to call 995 in emergencies. This training aims to raise awareness and better prepare us to support the ageing community, who may face such challenges due to illness or age.

 

赋能团队,守护长者安全

昨日,我们为员工举办了一场中文培训,重点讲解了吞咽障碍、食物准备、海姆立克急救法、搬运技巧以及在紧急情况下如何正确拨打995的知识。此次培训旨在提高大家对长者安全饮食和转移问题的认识,为因疾病或年老而面临相关挑战的长者提供更周全的关怀。

A Day of Learning & Sharing!

Our team came together for a quarterly support group meeting, diving into real-world challenges and learning new ways to engage seniors effectively.

🧠 Discussed:

🔹 Helping seniors through sundown syndrome (when confusion peaks in the evening).
🎲 Introducing new brain-stimulating activities to keep them engaged.
💪 Recognizing caregiver burnout and ways to support it.
🥣 Applying swallowing care knowledge from our recent workshop.

Our Companions Share Their Journey

Meet the compassionate individuals who bring warmth, care, and companionship to our clients. These are their stories of connection, growth, and fulfillment.

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